Privacy Policy

At Salvar, we are committed to protecting your privacy and ensuring your personal and business information is handled securely, responsibly, and transparently. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform. 

By accessing or using Salvar, you agree to the practices described in this Privacy Policy. 

1. Information We Collect

1.1 Information You Provide Directly 

• Account Information:

  When you register, we collect your name, email, phone number, business details, and payment information. 

• Transaction Details:

  Information related to buying, selling, or other transactions conducted on the platform. 

• Support Communications:

  Details provided when you contact us for assistance. 

1.2 Information Collected Automatically 

• Usage Data:

  Information about your interactions with the platform, such as IP addresses, browser type, device identifiers, and pages visited. 

• Cookies and Tracking:

  We use cookies and similar technologies to improve performance, personalize experience, and collect analytics. 

1.3 Information from Third Parties 

• Verification Services:

  Data from third-party KYB/KYC or compliance services. 

• Payment Processors:

  Limited transaction data from integrated billing or subscription providers. 

2. How We Use Your Information

We use the information we collect to: 

• Provide and enhance the platform’s functionality and user experience. 
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• Facilitate transactions between buyers and sellers. 
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• Verify users and maintain a trusted trading environment. 
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• Communicate with you about account management, subscription updates, and support
• . 
• Ensure compliance with applicable laws and prevent fraud. 
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• Analyse usage patterns and improve services with anonymised, aggregated insights. 

3. Sharing Your Information

We do not sell your personal or business information. However, we may share it in the following circumstances: 

3.1 With Service Providers

For example, payment processors, hosting providers, or analytics partners who support platform delivery. 

3.2 With Other Users (Buyers & Sellers)

To facilitate trusted transactions, certain business information may be shared with other users, such as: 

• Business name
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• Contact details
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• Verification status (KYB-completed) 
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• Business Registration and incorporation details (KYB Information) 
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• Registered Bank Account details
•   

3.3 Platform Data Use

Sales and trading data you generate on Salvar remains accessible to you for as long as you are a subscribed user. Salvar may also use aggregated and anonymised data to improve services and provide industry insights, but never in a way that identifies your business. 

3.4 For Legal Compliance

Where required by law, regulation, or legal process. 

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. 

4. Your Rights and Choices

• Access and Update:

  You may review or update your account details at any time. 

• Data Portability:

  You may request a copy of your data in a commonly used format. 

• Opt-Out of Marketing:

  Unsubscribe links are included in every marketing email. 

• Cookies:

  You can manage or disable cookies in your browser settings. 

• Deletion:

  You may request deletion of your account. Some information may be retained as required by law or contractual obligations. 

5. Data Retention

We retain your information for as long as necessary to provide services, comply with obligations, and resolve disputes. 

6. Security

We implement industry-standard security measures, including encryption, secure servers, and access controls. While no system is 100% secure, we encourage you to use strong credentials and enable multi-factor authentication. 

7. Data Protection and Privacy

7.1 Data Processing

We process personal and business data in accordance with our Privacy Policy and applicable data protection laws, including the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable in relevant jurisdictions. This includes compliance with data protection frameworks such as GDPR (for EU data subjects), Privacy Act 1988 (for Australian data subjects), and other applicable privacy laws based on your location and the location of your business partners. 

7.2 Data Security

We implement industry-standard security measures to protect your data, including: 

• Encryption in transit and at rest
• Regular security audits
• Access controls and monitoring
• Incident response procedures

7.3 Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations.  

8. Cookies and Tracking

We use cookies, web beacons, and similar technologies to: 

• Enhance your user experience 

• Monitor platform performance 

• Provide personalised content and features 
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You may control cookie use in your browser. 

9. Data Breach Notification

If a data breach occurs that may compromise your personal information, we will notify affected users and authorities as required by law. 

10. International Data Transfers

If you access Salvar from outside Australia, your data may be transferred to and processed in Australia or other jurisdictions where our providers operate. These jurisdictions may have different data protection laws. 

11. Third-Party Links

Salvar may contain links to third-party websites. We are not responsible for their privacy practices, and encourage you to review their policies. 

12.Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-platform notice. Continued use after updates means acceptance of the revised policy. 

13. Contact Us

For questions or requests regarding this Privacy Policy, please contact our Data Protection Officer at info@salvar.io