Terms and Conditions

1. Acceptance of Terms

Welcome to Salvar.io (“Salvar,” “we,” “us,” or “our”). By accessing or using our platform, you agree to be bound by these Terms and Conditions (“Terms”). Please read the terms and conditions them carefully before using our services. 

If you do not agree, you must not use, subscribe or transact on Salvar.  

Additional services provided by Salvar, if any, will be subject to these Terms which apply in conjunction with any rights and obligations outlined in separate agreements, where applicable. 

2. Definitions 

2.1 Definitions

 In these Terms: 

• “Platform” means the Salvar software-as-a-service (SaaS) platform for B2B transaction  facilitation and all associated services;
• “User” means any business entity registered to use the Platform, including all authorized employees, agents, and representatives accessing the Platform on behalf of such business entity; For clarity such Users shall not be regarded as employees or representatives of Salvar.
• “Transaction” means any commercial arrangement facilitated through the Platform;
• “Services” means the connection and communication services provided by Salvar.

2.2 International Platform 

Salvar is a global B2B platform available to businesses worldwide.: 

• You must ensure that your use of the Platform is lawful in your jurisdiction;
• You are responsible for compliance with all local laws, industry standards, regulations, and tax obligations;

• All Platform features may not be available in all jurisdictions;
• You must conduct your own due diligence on international trade regulations.

3. Use of the Platform

3.1 Eligibility

 To use Salvar, you must meet ALL of the following criteria: 

• Business Entity Representation: You must be a registered business entity or corporate legal entity in your local jurisdiction (not an individual consumer).

• You must be registered in accordance with section 7. 

• Authorized Representation: You must be are authorized to act on behalf of the registered business in registering and utilizing the platform and its services.
• Licensing Compliance: You must possess all required licenses, permits, and authorizations to perform any activities that may result from the use of our Platform.
• Accuracy of Information: All information provided during registration and subsequent use of the Platform must be is accurate, current, and complete.

Updates to Information: You are responsible for promptly updating any information provided in the Platform if it becomes inaccurate or outdated within 5 business days of any change. 

Liability for Misuse: Any misuse of the Platform, including unauthorized access or use, will result in immediate termination of access and potential legal action. 

3.2 Acceptable Use Policy

 When using the Platform, you agree NOT to: 

• Violate any applicable laws, regulations, or third-party rights
• Use the Platform for fraudulent or deceptive practices

• Interfere with or disrupt the Platform’s infrastructure
• Attempt to gain unauthorized access to any systems or networks
• Use automated systems or software to extract data without permission
• Transmit any viruses, worms, defects, or destructive items
• Reverse engineer, decompile, or disassemble any aspect of the Platform
• Create multiple accounts to circumvent restrictions
• Engage in market manipulation or price fixing
• Use the Platform to facilitate, arrange, promote transactions involving prohibited goods or services or any other illegal transactions. 
• Misrepresent the nature of goods or services being traded
• Use the Platform to circumvent legal or regulatory requirements

3.3 Blacklisted or Sanctioned Entities

 If you or your representatives are found to be: 

• Listed on any government or international sanctions or blacklists, including but not limited to OFAC, UN, EU, UK, or Australian sanctions lists, in any jurisdiction or
• Prohibited from engaging in commercial activities under applicable laws or regulations in any relevant jurisdiction,

your account will be immediately suspended and subsequently disabled without prior notice and all pending transactions will be cancelled. 

You represent and warrant that neither you nor any of your affiliates, directors, officers, or representatives are subject to any trade restrictions, sanctions, or embargoes imposed by any government or international body. 

3.4 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must immediately notify us of any unauthorized use of your account. Salvar is not liable for any loss resulting from unauthorized access due to your failure to secure your credentials. 

3.4.1 Multi-Factor Authentication

We strongly recommend enabling multi-factor authentication (MFA) on your account for enhanced security. 

3.5 Subscription-Based Transaction Limits

Your access to specific transactions or transaction types may be limited based on your subscription model. Limitations include the number of transactions, transaction types, or transaction values. Details are outlined in your subscription agreement and may be viewed in your account dashboard. 

4. Platform Role and Limitations

4.1 Salvar as Facilitator

Salvar operates solely as a B2B transaction facilitation platform. We: 

• Provide software tools that reduce manual processes, enabling businesses to efficiently connect, negotiate, and manage B2B transactions;
• Facilitate communication between buyers and sellers;
• Provide tools for transaction management and documentation;
• DO NOT handle, hold, or process any payments or funds;
• DO NOT act as a payment processor, escrow agent, or financial institution;
• DO NOT guarantee the completion of any transaction;
• DO NOT verify the quality, legality, or delivery of goods or services.

4.2 Payment Processing

All payments between buyers and sellers must be conducted outside the Salvar platform through legitimate banking channels or authorized payment methods. Salvar has no involvement in, control over, or liability for payment processing between parties. 

5. Anti-Bribery and Anti-Money Laundering Compliance

5.1 Compliance Obligations

By using the platform, you agree to comply with all applicable anti-bribery and anti-money laundering (AML) laws in your jurisdiction and internationally, including but not limited to: 

• The Criminal Code Act 1995 (Cth) in Australia 
• The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (as applicable to Salvar’s operations);
• The UK Bribery Act 2010 (for UK-connected transactions);
• The US Foreign Corrupt Practices Act (FCPA) (for US-connected transactions);
• Financial Action Task Force (FATF) recommendations;
• United Nations conventions against corruption and transnational organized crime;
• Any relevant international AML and anti-corruption regulations applicable to your business or transactions.

You are responsible for understanding and complying with all laws applicable to your business operations and transactions.  

5.2 Know Your Customer (KYC) Business Verification Requirements

We may require you to provide additional documentation to verify your business identity and business legitimacy for platform access, including but not limited to: 

• Business registration certificates
• Director/officer identification
• Proof of business address
• Financial statements
• Source of funds documentation
• Industry licenses or permits
• Tax registration numbers

This verification is solely for platform access and does not constitute financial due diligence. Users are responsible for conducting their own due diligence on transaction counterparties. 

6. Platform Fees and Payments Subscriptions

6.1 Platform Subscription Fees

By subscribing to our platform services, you agree to: 

• Pay all applicable platform subscription fees as outlined during registration, in advance, and in cleared funds;
• Provide accurate payment details for platform fees and ensure sufficient funds are available for billing;
• Authorize us to charge your payment method for recurring platform fees;
• Pay any applicable taxes, including GST, VAT, or other sales taxes on platform fees.

Platform subscription Fees, fees may be adjusted periodically with 30 days’ notice, and updated rates will be posted on our website. Changes will not affect fees for services that have already been paid. 

Note: These fees are for platform access only. All transaction payments between buyers and sellers are conducted independently outside the Salvar platform. 

6.2 Payment Failures

If a payment is not successfully processed: 

• You will have 7 days to update your payment details or resolve the issue;
• After 7 days, access to the platform may be suspended until payment is successfully received;
• Full access will be restored upon successful payment processing;
• If payment issues remain unresolved for 30 days, your account may be terminated.

6.3 Refunds

Once payment is made and access is granted, you may terminate your membership at any time; however, no refunds will be provided for unused portions of your subscription unless required by law. 

6.4 Disputes and Set-offs

If you dispute any payment, you must contact us within 30 days of the charge immediately with full details of your claim. We reserve the right to set off any amounts you owe us against amounts we may owe you, with prior written notice. 

6.5 Transaction Fees No Payment Processing

In addition to subscription fees, certain transactions may incur additional fees as disclosed at the time of the transaction. These fees will be clearly displayed before you confirm any transaction. Salvar does not process payments between buyers and sellers. All transaction payments, including product/service costs, shipping, taxes, and any other fees, are negotiated and settled directly between parties outside of our platform. We do not charge transaction fees or commissions on trades conducted through the platform. 

7. Registration

To register on the platform, Users must complete a web form, accurately providing all required data. Information marked as mandatory must be submitted. By registering, you agree to: 

• Submit true, correct, current, and complete information during registration;
• Refrain from providing false identification, email addresses, company documents, or otherwise misleading information;
• Avoid circumventing the registration process through technical means.

Salvar Pty Ltd reserves the right to reject or ban Users whose information is incomplete, incorrect, or appears fraudulent at our sole discretion. 

7.1 Username and Password

Your username and password are personal credentials and must not be shared or transferred to third parties. Users are encouraged to: 

• Change their passwords regularly (at least every 90 days) to reduce the risk of unauthorized access;
• Maintain the confidentiality and security of their account credentials;
• Use strong passwords containing a mix of letters, numbers, and special characters.

Salvar Pty Ltd is not liable for losses arising from unauthorized use of your account. We reserve the right to terminate, disable, or limit access to an account if unauthorized use is detected or suspected.

8. Data Protection and Privacy

8.1 Data Processing

We process personal and business data in accordance with our Privacy Policy and applicable data protection laws, including the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable in relevant jurisdictions. This includes compliance with data protection frameworks such as GDPR (for EU data subjects), Privacy Act 1988 (for Australian data subjects), and other applicable privacy laws based on your location and the location of your business partners. 

8.2 Data Security

We implement industry-standard security measures to protect your data, including: 

• Encryption in transit and at rest
• Regular security audits
• Access controls and monitoring
• Incident response procedures

8.3 Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations.  

9. Intellectual Property

All content, trademarks, and software on the Platform are owned by Salvar Pty Ltd or its licensors and content suppliers. Salvar Pty Ltd is the owner or licensee of all intellectual property rights in the Services, which are protected by intellectual property laws and treaties in Australia and  Internationally.   

This includes proprietary materials such as images, text, trademarks, service names, logos, and software (collectively referred to as “Our Content”). Users may not reproduce, distribute, modify, or use Our Content without express written permission from Salvar Pty Ltd. Unauthorized use of Our Content is strictly prohibited and may result in legal action. 

9.1 User Content 

You retain ownership of content you submit to the Platform (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of operating and improving the Platform. 

9.2 Feedback

Any feedback, suggestions, or ideas you provide about the Platform become our property and may be used without compensation or attribution.

10. Disclaimer of Warranties

The Platform is provided on an “as is” and “as available” basis, without any warranties or representations, whether express or implied. Salvar disclaims all liability for any errors, interruptions, or failures in the Platform’s operation or functionality. 

We make no guarantees regarding the accuracy, reliability, completeness, or timeliness of the information and materials available on the Platform. No liability will be assumed for any losses or disadvantages resulting from errors, inaccuracies, or omissions in the Platform’s content. 

Additionally, Salvar reserves the right to modify, update, or remove any part of the Platform at its sole discretion, without prior notice. 

To the maximum extent permitted by law, we disclaim all warranties including but not limited to: 

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Availability or uptime
• Security or virus-free operation

11. Links to Third-Party Websites

The Platform may contain references or links to websites operated by third parties. Salvar assumes no responsibility for the content, accuracy, or practices of these third-party websites. Users are encouraged to review the terms and conditions as well as the privacy policies of any third-party website they visit. Salvar disclaims all liability for any content, actions, or consequences arising from third-party websites. 

12. Confidentiality

12.1 Confidential Information

You agree to maintain the confidentiality of proprietary or non-public information obtained through the platform including but not limited to pricing data, user information, business strategies, and technical specifications. 

12.2 Breach of Confidentiality

Unauthorized use or disclosure of confidential information may result in immediate account termination and legal action including claims for damages and injunctive relief. 

13. Termination of Account

13.1 Termination by the User

You may terminate your account at any time by providing 30 days’ notice to Salvar via your account settings or by emailing admin@salvar.io. 

13.2 Termination by the Platform 

We reserve the right to suspend or terminate your account immediately if you: 

• Breach these Terms;
• Violate applicable laws;
• Engage in prohibited activities;
• Fail to pay fees when due;
• Provide false or misleading information;
• Engage in activities that harm our reputation or other users.

13.3 Effect of Termination

 Upon termination: 

• Your access to the Platform will cease immediately;
• Any outstanding fees become immediately due and payable;
• You must cease all use of our intellectual property;
• Provisions that by their nature should survive termination will remain in effect.

14. Limitation of Liability

To the fullest extent permitted by law, Salvar Pty Ltd, including its officers, directors, employees, agents, and affiliates, shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits, data, user-created content, use, goodwill, or other intangible losses arising from: 

• Your access to, use of, or inability to access or use the platform, or
• Any conduct or content of any third party on the platform.

To the maximum extent permitted by applicable law, Salvar Pty Ltd’s total liability under or in connection with this agreement or the services provided is limited to the amount you have paid to Salvar Pty Ltd for access to and use of the services in the 6 months preceding the claim. 

This limitation applies regardless of the theory of liability, whether based on contract, tort, negligence, strict liability, or otherwise. 

15. Indemnification

You agree to indemnify and hold harmless Salvar Pty Ltd, including its officers, directors, employees, agents, representatives, affiliates, and Third-Party Providers, from and against any claims, damages, losses, costs (including reasonable legal fees), or other expenses arising from your breach of these Terms.: 

Additionally, you waive any rights to claims against Salvar and its affiliates for any actions taken during the investigation of suspected violations or as a result of findings that a violation of these Terms has occurred. This includes, but is not limited to, the removal, suspension, or termination of your access to the platform, mobile app, tools, or services. 

16. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other unforeseeable cause that is beyond the reasonable control of such party, provided that such party promptly notifies the other party and uses best efforts to remedy the situation. 

17. Export Controls and Sanctions Compliance

You agree to comply with all applicable export control laws and regulations in your jurisdiction and any relevant international trade restrictions. You will not use the Platform to facilitate transactions involving: 

• Embargoed countries or regions under any applicable sanctions regime
• Prohibited end-users or entities on any applicable sanctions lists
• Restricted goods, software, or technology without proper authorization
• Military or dual-use items without proper export licenses authorization

You are solely responsible for obtaining all necessary licenses, permits, and authorizations for your transactions and ensuring compliance with all applicable trade controls and sanctions in relevant jurisdictions. 

18. Dispute Resolution

18.1 Negotiation

 Any disputes arising under these Terms shall first be resolved through good-faith negotiations within 30 days of written notice of the dispute. 

18.2 Mediation and Arbitration 

If negotiations fail, disputes shall be referred to mediation in Melbourne, Victoria under internationally recognized mediation rules. If mediation is unsuccessful after 60 days, disputes shall be resolved through binding arbitration under the rules of the Australian Centre for International Commercial Arbitration (ACICA) with proceedings conducted in Melbourne, Victoria, Australia or virtually as agreed by the parties. 

For users outside Australia, arbitration may be conducted virtually to minimize travel requirements. The language of arbitration shall be English. 

18.3 Class Action Waiver 

You agree to resolve disputes with us on an individual basis and waive any right to bring or participate in any class, consolidated, or representative action. 

19. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria and the Commonwealth of Melbourne, Victoria, Australia without regard to conflict of law principles. 

20. Changes to the Terms

We reserve the right to modify these Terms at any time. Any significant changes will be communicated to you via email or through the platform at least 30 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms. 

21. Entire Agreement

These Terms, along with our Privacy Policy and any applicable subscription agreements, constitute the entire agreement between you and Salvar and supersede any prior agreements , understandings, or representations. 

22. Severability

If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect and an enforceable provision will be substituted reflecting our intent as closely as possible. 

23. Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision is void. 

24. No Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it at a later time. 

25. Notices

All notices under these Terms shall be provided via email to the addresses specified during registration or by posting on the platform and shall be deemed given upon receipt or 24 hours after sending, whichever is earlier. 

26. Electronic Communications

By using the Platform, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.  

27. Contact Us

For questions or concerns about these Terms, please contact us at: 

Salvar Pty Ltd 

Email: info@salvar.io 

Website: http://www.salvar.io 

Business Hours: Monday-Friday, 9:00 AM – 5:00 PM AEST